I can not schedule the exam via Person vue

olu koralage 0 Reputation points
2026-03-05T05:47:09.3366667+00:00

I am getting following error message and any one know to know to contact

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  1. AI answer

    2026-03-05T05:47:18.2433333+00:00

    Use the official certification support channels to resolve scheduling errors with Pearson VUE.

    1. If the error is ERROR_VUE_WIDE_BLOCK (often caused by multiple failed payments), contact Pearson VUE support to have the block lifted. Use the Pearson VUE support link provided on the Microsoft Certification Support page: https://aka.ms/CertificationSupport.
    2. If the error message is different or unclear, open a ticket with Microsoft Credentials/Certification support so they can review the issue with the Learn profile and exam registration flow: https://learn.microsoft.com/en-us/credentials/support/help.
    3. When contacting support, provide:
      • The exam you are trying to schedule
      • The exact error message shown
      • Screenshots of the error (if possible)

    If the issue is specifically that the Pearson VUE page does not load or shows a generic “unexpected error” at the last step, Microsoft Certification Support is the recommended path.

    References:

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