Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
Urgently need to restore business critical azure app
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Devs @15Five
0
Reputation points
Greetings,
I am a software engineer at 15five and We have lost access to this app is what powers our microsoft marketplace offering - https://marketplace.microsoft.com/en-us/product/saas/wa200001996?tab=overview. This is a pretty old app published in 2020. We want to restore access to the app as whoever owns the app most likely no longer works at 15five. I believe no user or admin in our tenant has access to it. Please let us know if you need any more information from us. I created a support request for this also but there has been no response
Thanks!
Azure App Service
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator2026-03-04T15:52:20.9933333+00:00 Devs @15Five Thanks for sharing the details. We understand this app is business‑critical.
We’ve noted the App ID and the support request (2602250040000398). We will check the current status of the ticket with the concerned team and follow up internally.
We’ll update you as soon as we have an update. Please let us know if there’s any additional information required from your side in the meantime.
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Devs @15Five 0 Reputation points
2026-03-04T16:26:25.23+00:00 @VEMULA SRISAI we tried submitting a different app id to microsoft partner center for our current marketplace offer but they said we need to contact azure support to restore the original app back. here's my exchange with them 15five.com Mail - Urgent help needed regarding marketplace offer e7bb58f3-59dd-4d0d-b1ba-5dd59aa6f8dc.pdf
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator
2026-03-06T11:43:23.3333333+00:00 Devs @15Five Thanks for Informing will check with the azure support team and let you know the update.
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