Testing agent too stupid to read description or requirements of the program.

I wrote a program that requires a GPU. If it doesn't have a GPU, it can run, but only with cloud services. When the program installs, it clearly states whether it's not available, describes the problem, and tells the user it will only run with cloud services. This is clearly outlined in my product description. This product cannot run fully installed on a tablet or a laptop. But the Microsoft tester installs it on a Surface tablet, then complains when it can't install completely. The product is over 30 gigabytes when fully installed. What level of Moron do they have, actually working on testing stuff? The tester had the audacity to send me back the message that the program generates, describing the problem I needed to fix.

The point is that the program operated as designed and intended. It gave feedback to the person installing the program as intended and designed. The Tester did not actually understand the message, even though it was written in plain English. The tester didn't understand what the program actually did or how it functioned. It was and is in complete compliance with Microsoft regulations and design requirements. The program is functioning as designed and intended. The point is that the tester didn't bother to read the product description. Simply randomly installing it on a Surface tablet, when the program's specifications clearly state it is for desktop use only, smacks of incompetence. The program clearly states it needs an NVIDIA GPU with 12 GB of VRAM to fully install. A Surface tablet in no way meets this requirement.