my teams app is stuck on a blue background

Randall Barrett 0 Reputation points
2026-03-02T02:29:40.0766667+00:00

I can't get rid of the blue background on my teams calls.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Change backgrounds

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  1. Jeanie H 11,945 Reputation points Microsoft External Staff Moderator
    2026-03-02T03:15:53.1766667+00:00

    Dear @Randall Barrett, 

    Thank you for posting your question in the Microsoft Q&A forum.   

    As a moderator, I don't have the tools to investigate your specific account directly because this is a user-to-user support forum. Moderators and contributors, including external Microsoft employees, cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas. However, I will try my best to guide you as clearly as possible.   

    To assist you better, please help me answer a few questions:   

    • Could you please help check to see if the issue occurs on Teams web or just occurs on app? 
    • Could you please provide a screenshot of the blue background on your teams call? 
    • What device are you using the Teams app on - a laptop or mobile - and what is the operating system? 

    With your help, I will try to pinpoint the exact issue you are facing.       

    I look forward to your support and response!   

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  2. EmilyS_726 29,115 Reputation points Volunteer Moderator
    2026-03-02T04:11:51.6366667+00:00

    Do you use Facebook on iphone or iPad by chance, and on the same device, do you also use Teams?

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