A family of Microsoft word processing software products for creating web, email, and print documents.
Dear @Douglas Howell,
Thank you for posting your question in the Microsoft Q&A forum.
I apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:
Get the share link from Google Shared Drive (in browser)
- In Google Drive, locate the file in the Shared drive.
- Share the file (or confirm it is already shared) and copy the link.
- Make sure the people who will read your Word document also have permission to open that Drive file (Google Drive sharing controls whether others can view/edit/open).
Insert that link into Word
- In Word > Insert > Links > Insert Link (or press Ctrl + K).
- In the Insert Hyperlink dialog, keep "Existing File or Web Page" selected, then paste the Google Drive URL into the Address box.
- (Optional) Change Text to display to something friendly (for example: “Project spec (Google Drive)”) > OK.
Note: The Link drop-down gallery in Word is designed around Microsoft cloud storage; Microsoft explicitly states only files stored in OneDrive/SharePoint show up in that link gallery. So it is expected that your organization’s Google Shared Drive will not show there.
Here is a reference: Add links to recent files into your document, workbook or presentation - Microsoft Support
I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.
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