Learning Path Trophy not awarded despite completion of assessments

2026-02-28T02:12:26.16+00:00

I have completed the Microsoft Elevate Educator - Explorer (General) Learning path. All module assessments passed. However trophy for the learning path is not awarded. How to solve the issue?

Community Center | Not monitored

Answer accepted by question author

AI answer

2026-02-28T02:12:35.9666667+00:00

Trophies and badges for Microsoft Learn–based learning paths are only granted when Microsoft Learn correctly records completion of every required module and unit.

For similar trophy issues (for example, in the Foundational C# course), the resolution was to:

  1. Open the Microsoft Learn profile and go to Trophies/Achievements.
  2. Open the specific learning path and verify that each module and each unit is marked as completed on Microsoft Learn (not just in the external site or program).
  3. If any module/unit is not marked complete, re-open it on Microsoft Learn and complete the required steps (including any knowledge checks or assessments) while signed in with the same account.
  4. After all units show as completed in Microsoft Learn, the trophy should be awarded automatically.

If everything appears completed in Microsoft Learn and the trophy still does not appear, raise a support request through Microsoft Credentials/Training support so the learning record can be checked and corrected.


References:

AI-generated content may be incorrect. Read our transparency notes for more information.

Was this answer helpful?

1 additional answer

Sort by: Newest
  1. Gérard Oomens 132.5K Reputation points Volunteer Moderator
    2026-05-28T13:13:30.69+00:00

    Was this answer helpful?


Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.