Live.co.uk Password Change

A @live.co.uk email address is a Microsoft account. The password used to sign in to Outlook/Hotmail with that address is the same Microsoft account password used for other Microsoft services.

If the password is not working or the verification email is not arriving, use the official Microsoft account recovery and password tools instead of waiting for that email from the phone setup:

1. Go to the Microsoft account sign-in help:
   • Use the Sign-in Helper: Sign-in Helper
   • Or, if the password is wrong, use Recover your account: Recover your account
2. Enter the full ******@live.co.uk address and follow the prompts.
3. Choose a verification method you can access (alternate email, phone, etc.). If the code is not arriving:
   • Confirm the address/phone is typed correctly.
   • Make sure the correct domain is used (live.co.uk vs live.com, etc.).
4. After verifying identity, set a new password for the Microsoft account. This new password is what will be used on the new phone.

If already know the current password and just want to change it:

1. Sign in at https://account.microsoft.com (if possible).
2. Go to Security and select Change Password or use the direct link: Change Password.
3. Enter and save the new password.

If sign-in still fails or the account cannot be found, use the guided support tools:

• For sign-in problems: I can't sign in to my Microsoft account
• For username/password not working: My username and password have stopped working

Once the password is successfully reset or changed, use that same Microsoft account password when adding the @live.co.uk account on the new phone.

References:

• I can't sign in to my Microsoft account
• My username and password have stopped working
• Change your Microsoft account password
• Change your password in Mail for Windows 10
• Help with "phone number is already used" in a Microsoft account
• Change the email address or phone number for your Microsoft account
• Updating your email account password.