Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
AADSTS5000225 - Tenant Blocked Due to Inactivity - Reactivation Request
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Shubham Jain
0
Reputation points
Dear Microsoft Azure Support Team,
I am unable to sign in to the Azure Portal using my account (******@live.in).
While attempting to log in, I receive the following error:
Error Code: AADSTS5000225
Message: This tenant has been blocked due to inactivity.
I had previously used Azure several years ago for testing purposes but did not actively deploy or maintain resources afterward. I now need urgent access to Azure to deploy and test applications.
I kindly request your assistance in reactivating or restoring access to my Azure / Microsoft Entra tenant associated with the following account:
Please let me know if identity verification or additional information is required from my side.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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VEMULA SRISAI 13,900 Reputation points Microsoft External Staff Moderator2026-02-26T18:44:31.0733333+00:00 Hello Shubham Jain,
The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.
To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.
We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.
Once we have the requested details, we can proceed with your account reactivation
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