Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Data Protection / Tenant Lockout / Security Incident
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Marthine Ruitenberg
35
Reputation points
We have a full tenant lockout caused by Conditional Access misconfiguration.
All Global Administrators are blocked.
This is a business critical incident.
We need an emergency Conditional Access override.
Please help!
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator2026-02-25T14:04:27.5933333+00:00 Hello Marthine Ruitenberg
Thank you for reaching out to Microsoft Q&A.
I understand that you are locked out of the tenant and all the Global Administrator Blocked.
To resolve this, we need to engage the Data Protection team via a support ticket to unblock your access.
To proceed, I will need a few details from you. As this information contains Personally Identifiable Information (PII), please share the requested details via private message only:
Please send me the detail via private message. So, we can assist you further
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