Issues connecting to SharePoint, Azure OpenAI, Azure AI Search through Azure logic Apps

Question

Issues connecting to SharePoint, Azure OpenAI, Azure AI Search through Azure logic Apps

Arun Patil - Globant 0

I am using the available template in the azure logic apps and trying to connect to the sharepoint, Azure OpenAI and Azure AI Search, To build the knowledge base is the main criteria in Azure AI Search as indexes, Here now i am connecting the SharePoint while signing in i am getting the errors as below

Failed to create connection: {"error":{"code":"ApiConnectionManagementServiceFailure","message":"The service is temporarily unable to service your request. The tracking Id is [REDACTED]."}}

Need help and support here to resolve the issue

Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator

2026-02-25T10:43:14.3266667+00:00

Hi @Arun Patil - Globant ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

I have reached out to you over private message regarding some information. Could you please check and share the requested information to assist you further on this.
Arun Patil - Globant 0 Reputation points

2026-02-25T11:07:22.44+00:00

Hello Rakesh

Thank you for the response for the question posted, I have shared you all the requested information over a private message

Thanks & Regards

Arun R Patil
Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator

2026-03-10T09:54:08.7566667+00:00

Hi @Arun Patil - Globant , following up to see if you had a chance to check my previous response and if it was helpful. Please do let me know if you're still facing the issue and need any further assistance on this.
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator

2026-03-13T08:44:14.31+00:00

Hello @Arun Patil - Globant ,

If using Terraform, ARM, or CI/CD pipelines, introduce sequencing or delays between API connection resources. Rapid parallel creation is known to trigger backend throttling.

To avoid this issue, please create connection from designer.
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator

2026-03-17T09:59:37.8066667+00:00

Hello @Arun Patil - Globant ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

1 answer

Your answer

Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator

2026-02-25T10:43:14.3266667+00:00

Hi @Arun Patil - Globant ,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

I have reached out to you over private message regarding some information. Could you please check and share the requested information to assist you further on this.
Arun Patil - Globant 0 Reputation points

2026-02-25T11:07:22.44+00:00

Hello Rakesh

Thank you for the response for the question posted, I have shared you all the requested information over a private message

Thanks & Regards

Arun R Patil
Rakesh Mishra 11,340 Reputation points Microsoft External Staff Moderator

2026-03-10T09:54:08.7566667+00:00

Hi @Arun Patil - Globant , following up to see if you had a chance to check my previous response and if it was helpful. Please do let me know if you're still facing the issue and need any further assistance on this.
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator

2026-03-13T08:44:14.31+00:00

Hello @Arun Patil - Globant ,

If using Terraform, ARM, or CI/CD pipelines, introduce sequencing or delays between API connection resources. Rapid parallel creation is known to trigger backend throttling.

To avoid this issue, please create connection from designer.
Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator

2026-03-17T09:59:37.8066667+00:00

Hello @Arun Patil - Globant ,

We haven’t heard from you on the last response and was just checking back to see if you have a resolution yet. In case if you have any resolution, please do share that same with the community as it can be helpful to others. Otherwise, will respond with more details and we will try to help.

Answer 1

The error message you are encountering, ApiConnectionManagementServiceFailure, indicates that the Azure Logic Apps service is temporarily unable to process your request. This can happen due to various reasons, such as service outages, maintenance, or temporary issues with the connection to SharePoint.

Here are some steps you can take to troubleshoot this issue:

Check Azure Service Status: Visit the Azure status page to see if there are any ongoing issues with Azure Logic Apps or SharePoint services.
Retry the Connection: Sometimes, simply retrying the connection after a short period can resolve the issue, especially if it was a temporary service disruption.
Verify Credentials: Ensure that the credentials you are using to connect to SharePoint are correct and that the account has the necessary permissions.
Check Network Connectivity: Ensure that there are no network issues that might be affecting the connection to SharePoint.
Review Logic App Configuration: Double-check the configuration of your Logic App to ensure that all settings are correct.

If the problem persists, consider reaching out to Azure support for further assistance, providing them with the tracking IDs from the error messages for more detailed investigation.