How to fix error 0x80004005 on macOS?

Hudson Policastro 0 Reputation points
2026-02-24T22:20:32.83+00:00

When ever it asks me to sing into my micrsoft account I do it but the error message appears.

Microsoft Edge | Install and update | MacOS
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  1. AI answer

    2026-02-24T22:20:40.3+00:00

    To address the error 0x80004005 on macOS when signing into your Microsoft account, you can try the following troubleshooting steps:

    1. Check your Internet Connection: Ensure that your device is connected to the internet.
    2. Remove Office License Files: Sometimes, issues with Office license files can cause this error. You can remove these files by following the instructions in the article on how to remove Office license files on a Mac.
    3. Sign Out and Sign In Again: If you're already signed in with a different account, sign out of that account and try signing in again with your Microsoft account.
    4. Check for Updates: Make sure that your Office applications are up to date. You can check for updates in the app or through the Microsoft website.
    5. Restart Your Mac: Sometimes, a simple restart can resolve temporary issues.

    If the problem persists after trying these steps, you may need to consult further resources or contact Microsoft support for assistance.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. John Jefferson Doyon 88,240 Reputation points Independent Advisor
    2026-02-24T22:56:14.6366667+00:00

    Hi, I'm John! I will help you with this.

    Error 0x80004005 on macOS usually means something is blocking the sign-in process, such as a connection issue, account sync problem, or app-related conflict.

    This is the client's issue:

    1. Which Microsoft app are you trying to sign in to? (Word, Excel, Outlook, OneDrive, Teams, etc.)
    2. What macOS version are you using?
    3. Does the error appear immediately after you enter your password, or after approval/verification? Are you able to sign in successfully at https://account.microsoft.com using the same account?

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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