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AADSTS5000225: This tenant has been blocked due to inactivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 4%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jurjen van Genugten
0
Reputation points
My account has been blocked due to inactivity.
I'm still receiving invoices for azure services.
Azure
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator2026-02-24T16:24:10.95+00:00 Thank you for reaching out to Microsoft Q&A.
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:-
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Jurjen van Genugten 0 Reputation points
2026-02-25T07:36:45.6366667+00:00 I don't want to unblock it, it's too late. I want the bills to stop coming and remove any residual services left on that account.
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Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
2026-03-06T01:41:52.4666667+00:00 Jurjen van
Thank you for the reply. As per Microsoft document: Twenty to thirty days after the login block is applied, the tenant is permanently deleted.
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