Subscription REFUND

Abby Fraser 0 Reputation points
2026-02-24T14:37:20.7533333+00:00

Hello,

I would like to request a refund for the recent subscription made.

Payment was only today . I have now turned off auto renewal, but I would like to cancel my subscription and get a full refund please.

I have tried to do this on my end but I cannot figure it out.

Thanks

Abegail F.

Microsoft 365 and Office | Microsoft Family Safety | For home | Android
0 comments

2 answers

Sort by: Oldest
Most helpful Newest Oldest

  1. AI answer

    2026-02-24T14:37:33.49+00:00

    To request a refund for your recent subscription, you can follow these steps:

    1. Cancel the Subscription: Since you have already turned off auto-renewal, you can proceed to cancel your subscription. Go to Microsoft Account Services, sign in, and locate your subscription under "Services & subscriptions." Click on "Manage" next to your subscription and select "Cancel subscription" or "Turn off recurring billing."
    2. Request a Refund: After canceling, visit the Microsoft Store refund request page. Sign in and choose the recent charge related to your subscription. Fill out and submit the refund request form.

    If you encounter any issues, you may want to contact Microsoft Customer Support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

  2. SD - IA 179.3K Reputation points Independent Advisor
    2026-02-24T15:09:44.24+00:00

    Hi,

    Refunds are typically issued with the cancellation for some specific countries.

    https://support.microsoft.com/en-us/account-billing/countries-with-prorated-refunds-for-microsoft-subscriptions-38c81df4-10c1-f3eb-8d2f-b04f980c435f

    Please contact Microsoft Support for further assistance.

    Please go to the https://support.microsoft.com/contactus page

    Type "Billing and refund" option and press Enter.

    Please click on the "Contact support" button at the bottom.

    Select the Product and Category for support based on your requirements.

    The available support methods will be shown to you.

    I hope this information helps. If you have any more questions, don't hesitate to reach out.

    Otherwise, please take a moment to rate the answer. Wishing you good luck!

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.