copilot blocks view of outlook

Donald N 0 Reputation points
2026-02-23T19:16:23.9633333+00:00

When I open Outlook a popup from Copilot appears and it blocks me from viewing Outlook and I cannot delete the Copilot message which has to do with using different views of Copilot

Moved from Microsoft 365 and Office | Other

Microsoft Copilot | Other
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  1. AI answer

    2026-02-23T19:16:32.95+00:00

    If you are experiencing a popup from Copilot that blocks your view in Outlook, it may be due to the Copilot app being enabled. You can try the following steps to resolve the issue:

    1. Check for Updates: Ensure that your Microsoft 365 apps are up to date, as updates may contain fixes for known issues.
    2. Disable Copilot Temporarily: If the popup is persistent, you may want to consider blocking the Copilot app through the Microsoft 365 admin center if you have administrative rights. This can be done by navigating to the Integrated Apps section and managing the availability of the Copilot app.
    3. Contact Support: If the issue continues, consider reaching out to Microsoft support for further assistance, as they may have specific solutions for your situation.

    These steps should help you regain access to Outlook without the interference of the Copilot popup.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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