fraudulent transactions

To stop Microsoft from taking further payments from your credit card, you can take the following steps:

1. Remove the Payment Method: If you can access your Microsoft account, go to the payment methods section and remove the credit card that is being used fraudulently. This will prevent any future charges from that card.
2. Contact Microsoft Support: Since you have already blocked your card with your bank, it’s essential to inform Microsoft about the fraudulent charges. You can contact Microsoft Support directly for assistance. They can help you investigate the charges and possibly stop any further payments. You can reach them through the following steps:
   • Visit the Microsoft Support website.
   • Use the search feature to find help regarding billing issues.
   • Choose the option to chat with a support agent or request a call back.
3. Check for Unauthorized Subscriptions: Review your subscriptions on your Microsoft account to see if there are any that you did not authorize. If you find any, you can cancel them directly from your account.
4. Dispute the Charges with Your Bank: Since you mentioned that your bank has already blocked further payments, you should also dispute the unauthorized charges with them. They may be able to assist you in recovering the funds.
5. Change Your Password: As a precaution, change your Microsoft account password to secure your account from any unauthorized access.

Following these steps should help you stop Microsoft from taking any more payments related to the fraudulent transactions on your account.

References:

• fraud charges on microsoft account - Microsoft Q&A
• Cancel a monthly charge on my visa credit card - Microsoft Q&A