A Microsoft file hosting and synchronization service.
The error message you are encountering when trying to sign in to OneDrive indicates that the operation attempted is invalid. This could be due to several reasons, such as issues with your OneDrive account or configuration, or identity problems between multiple accounts. Here are some steps you can take to troubleshoot the issue:
- Check Account Type: Ensure that you are using the correct credentials for the type of account you are trying to access (personal vs. work/school).
- Unlink and Relink OneDrive: If you've added a different or old account to OneDrive, unlink it and relink OneDrive to the correct account. For more information, see the unlinking instructions in the OneDrive support documentation.
- Uninstall and Reinstall OneDrive: You can uninstall OneDrive and then reinstall it. This process will not result in data loss. Follow the prompts to sign in after reinstalling.
- Clear Cached Identities: If you have multiple identities, consider clearing out the cached Office account identities from the registry.
If these steps do not resolve your issue, you may want to consult Microsoft support for further assistance.
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