How to transfer my certificate credentials from my work mail to the personal one?

If you scheduled your AZ-104 exam using your work email but would prefer your certification to be associated with your personal email, that is completely manageable. Microsoft certifications are tied to your Microsoft Certification Profile (MCID), not strictly to the email used when scheduling the exam.

If both your work and personal email addresses are connected to the same Microsoft Certification Profile, you can simply sign in to your Microsoft Learn account and add your personal email as an alternate login. From there, you can set it as your primary contact email so your certification details and future communications are tied to your personal account.

If you accidentally created two separate certification profiles (one under your work email and one under your personal email), you will need to contact Microsoft Certification Support and request a profile merge. Provide both email addresses and any candidate IDs associated with them, and they can consolidate everything into a single profile.

It’s generally recommended to keep certifications under a personal email to ensure long-term access, especially if your employment situation changes in the future.

Hope this helps clarify the process... Let me know if you need additional clarity