Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Microsoft Entra ID - Sign-in Issue
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Wayne Kao
5
Reputation points
Global admin locked out due to MFA approval loop.
Authenticator unavailable.
Onmicrosoft tenant.
Request tenant admin account recovery / MFA reset.
Thanks
Moved from Microsoft 365 and Office | Other
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-02-21T09:07:31.7333333+00:00 Hello Wayne Kao,
We need few details to proceed further. Please check your
Private messagestab and provide those details. -
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2026-02-23T10:46:42.1233333+00:00 Hello Wayne Kao,
Could you confirm whether your issue is resolved or still facing any errors? Please share the required details in private message to proceed further.
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