Deleted organization with one member/adminsitrator account and know i cant log out from devices account

Question

Deleted organization with one member/adminsitrator account and know i cant log out from devices account

Sabau Cristian 0

I deleted the organization and user/email asociated with this organization in azure, an left with two devices loged on the organizations account, and cant disconnect from this account because i receive the message gthat the accoud doesnt exist.

The messege received when i try conecting back to the organization account:

Request Id: c4eb7893-9c6f-4da8-bbb0-a38fa53f1800

Correlation Id:<PII REMOVED>

Timestamp: <PII REMOVED>

Message: AADSTS90002: <PII REMOVED> not found. Check to make sure you have the correct tenant ID and are signing into the correct cloud. Check with your subscription administrator, this may happen if there are no active subscriptions for the tenant.

Rukmini 43,995 Reputation points Microsoft External Staff Moderator

2026-02-26T11:58:41.9333333+00:00
Hello Sabau Cristian

Because the Azure tenant was removed from the Microsoft Entra ID, the problem AADSTS90002 – Tenant not found appears. You can't disconnect the organization account normally since the devices can't communicate with it because the tenant is no longer there.

Hence try the below:

On every impacted device:

First, select Settings → Accounts → Access work or school.

Choose the account for the organization. Third, select Disconnect.

If this doesn't work, launch Command Prompt as Administrator and type:dsregcmd /leave Next, restart the device.

To completely erase the erased tenant association, a Windows reset (Remove everything) could be necessary if the device is still monitored if the problem continues.

Please let us know if you require any other help.
Rukmini 43,995 Reputation points Microsoft External Staff Moderator

2026-02-27T03:24:51.1633333+00:00

Hello Sabau Cristian Following up to see if the above provided information was helpful. If you have any further queries do let us know.

1 answer

Your answer

Rukmini 43,995 Reputation points Microsoft External Staff Moderator

2026-02-26T11:58:41.9333333+00:00

Hello Sabau Cristian

Because the Azure tenant was removed from the Microsoft Entra ID, the problem AADSTS90002 – Tenant not found appears. You can't disconnect the organization account normally since the devices can't communicate with it because the tenant is no longer there.

Hence try the below:

On every impacted device:

First, select Settings → Accounts → Access work or school.

Choose the account for the organization. Third, select Disconnect.

If this doesn't work, launch Command Prompt as Administrator and type:dsregcmd /leave Next, restart the device.

To completely erase the erased tenant association, a Windows reset (Remove everything) could be necessary if the device is still monitored if the problem continues.

Please let us know if you require any other help.
Rukmini 43,995 Reputation points Microsoft External Staff Moderator

2026-02-27T03:24:51.1633333+00:00

Hello Sabau Cristian Following up to see if the above provided information was helpful. If you have any further queries do let us know.

Answer 1

If you have deleted your Azure DevOps organization and are unable to log out from devices that are still connected to the deleted organization's account, you may encounter issues like the one you described. The error message indicates that the tenant associated with your account no longer exists, which is expected after deletion.

To resolve this issue, you can try the following steps:

Sign Out Completely: Make sure to sign out from all browsers and applications that may be using the Azure DevOps account. You can use a private or incognito browsing session to ensure a clean sign-out.
Clear Browser Cache: Clear the cache and cookies in your web browser to remove any stored session data related to the deleted organization.
Use the Sign-Out URL: Visit the sign-out page at https://aka.ms/vssignout to ensure that you are completely signed out of Azure DevOps.
Check Device Settings: On the devices where you are logged in, check if there are any settings or applications that might still be trying to access the deleted organization and remove those connections.
Contact Support: If the issue persists, consider reaching out to Microsoft support for further assistance with your account issues.

These steps should help you disconnect from the deleted organization's account on your devices.