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If you are encountering an unexpected error while trying to schedule your certification exam, it is recommended to contact Pearson Vue support. This error may occur if your account has been blocked, which can happen due to multiple failed payments. To resolve this issue, you should reach out to Pearson Vue support to get the block lifted.
You can find support through the following link: Microsoft Certification Support. A moderator will respond within one business day.
If the issue persists, ensure that you are following the correct steps for scheduling your exam and check for any updates regarding the scheduling system.
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