REQUEST retake exam

To request a retake of your exam, you must follow the Microsoft Certification exam retake policy. Since you faced issues during your examination, you may be eligible to request a waiver of the retake waiting period if you experienced internet connectivity issues or equipment failure, and a Pearson VUE case was created. Waiver requests must include the Pearson VUE case number to confirm your eligibility.

If you did not have such issues, you will need to wait 24 hours before retaking the exam. After the first attempt, a 14-day waiting period applies for subsequent attempts, and you can retake the exam up to five times within a 12-month period from your first attempt.

For assistance with your request, please contact Training, Certification, and Program Support. If you need help rescheduling your exam, you can reach out to Pearson VUE Customer Support.

References:

• Microsoft Certification exam retake policy for role-based, specialty, and fundamentals exams
• Exam policies and FAQs