Cannot download exam certificate.

TAMAS GYORY 0 Reputation points
2026-02-18T21:36:28.7866667+00:00

Hey Microsoft,

I had passed the AZ-900 exam on 2nd February, and I still cannot download the certificate. Please advise.

Regards,

Tamas

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  1. AI answer

    2026-02-18T21:36:35.7033333+00:00

    If you are unable to download your AZ-900 exam certificate, you can follow these steps:

    1. Check Your Microsoft Learn Profile: Sign in to your Microsoft Learn account and check your profile to see if the certificate is listed under your credentials.
    2. Certification Dashboard: Visit your Certification Dashboard. From there, you can click on the "View Certificates" button in the "Certificates" section to see if your certificate is available for download.
    3. Contact Certification Support: If you still cannot access your certificate, it is recommended to reach out to Microsoft Certification Support for assistance. You can submit a support request through the following link: https://aka.ms/credentialssupport.

    Make sure to provide them with your exam details and any relevant information to expedite the process. It may take up to 72 business hours for them to respond.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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