Unable to reinstall the Xbox app on a different drive.

Dear @Mike B,

Thank you for posting your question in the Microsoft Q&A forum.

We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

Remove the leftover WindowsApps folder from the old drive

• Open File Explorer > View > Show > Hidden items
• Check the root of D:
• Look for folders and delete them:
  • WindowsApps
  • WpSystem
  • Program Files\ModifiableWindowsApps
• If Windows says you do not have permission:
  • Right-click the folder > Properties >Security tab > Advanced > Change Owner > set to your account
  • Check Replace all child object permissions
  • Apply > then delete the folder

Reset all Windows Store installation mappings

• Navigate to Command Prompt (Run as Administrator) > run:

wsreset -i

• Restart your PC.
• Reinstall Xbox app from the Store.

Ensure the new drive is allowed for apps

Windows requires a hidden permission flag for Store apps.

Check this:

• Settings > System > Storage > Advanced storage settings > Where new content is saved > Confirm: “New apps will save to:” = your SSD (X:)

Then ALSO check:

• Settings > System > Storage > Advanced storage settings > Other storage settings > Change where content is saved

Remove “previous install location” registry entries

• Press Win + R > run regedit
• Go to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx
• Delete this value if present: PackageVolumes
• Restart > reinstall.

I sincerely hope you understand that the initial steps I suggested may not have completely fixed the issue, as there may still be underlying causes that have not yet been identified. I am here to work closely with you, troubleshoot effectively, and explore every possible solution to ensure the best possible outcome.

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