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Dear Charlie Martharper,
Welcome to the Microsoft Q&A forum.
Thank you for sharing the details of your concern. From what you have described, it appears that your user is encountering an issue when trying to move content from one folder to another. To investigate this behavior more effectively, I would like to gather a bit more information about the situation. This will help us understand whether the issue is related to the browser, permissions, a specific file, or the user account.
To assist better, could you please confirm:
- When using InPrivate windows in Microsoft Edge and Incognito windows in Google Chrome, will the content be able to be moved to another folder?
- Do you create an Edit permission that does not allow deleting content within the library? Since the Move function will need to delete content from the current folder and create new content in the destination.
- What is the error code showing while moving the file? Could you please provide us with a screenshot of the error? Make sure that all personal information is hidden before sending.
- With the same content, if another user moves it to another location, will it work?
- The user that is having the issue, can he/she move other content without any issues?
Your answers to these questions will help us narrow down the root cause and determine whether the issue comes from permissions, browser cache, a corrupted file, or something else within the environment. The more information we have, the faster we can identify the correct solution.
Please feel free to update us once you have any of the details above. I am looking forward to hearing from you and assisting you further.
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