no me deja renovar cuenta de estudiante

Question

no me deja renovar cuenta de estudiante

Helena Losa Martínez 0

No he llegado a usar los 100 créditos que ofrecen, pero se ve que han pasado los 12 meses y se ha bloqueado la cuenta o me la han inhabilitado. He mandado una incidencia, pero llevo esperando y aun no me han respondido. ¿Alguien sabe cómo puedo solucionarlo?

Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator

2026-02-16T17:50:12.11+00:00
Hello Helena Losa Martínez, It seems like you're having trouble renewing your Azure for Students account after your credits have expired. Let's break down what you can do:

Check Your Subscription Status: Make sure that you're indeed at the end of your subscription period. Your Azure for Students subscription lasts for 12 months, and after that, you'll need to renew it to continue accessing the services.

Renewing Your Subscription: You can renew your Azure for Students subscription by signing up again for the offer on the Azure for Students website. This should give you access to another $100 credit if you're still a student.

Upgrading if Necessary: If you don’t qualify for renewal, or your credits have expired, you may want to consider upgrading to a pay-as-you-go subscription. You can do this by contacting Azure Support for assistance.

Contacting Support: If you've already submitted a support request and are still waiting, I recommend checking the Azure portal for updates or reaching out again to inquire about the status of your request.

Check for Account Issues: If you're still unable to access your account, you may need to check if there are any issues with sign-in or other settings on your Microsoft account, as this can sometimes affect your access.

I hope this helps you get back on track with your Azure for Students account! If you have other questions, feel free to ask.

References:

Azure for Students Offer

Renew Azure for Students Subscription

Upgrade Azure Subscription

Contact Azure Support

1 answer

Your answer

Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator

2026-02-16T17:50:12.11+00:00

Hello Helena Losa Martínez, It seems like you're having trouble renewing your Azure for Students account after your credits have expired. Let's break down what you can do:

Check Your Subscription Status: Make sure that you're indeed at the end of your subscription period. Your Azure for Students subscription lasts for 12 months, and after that, you'll need to renew it to continue accessing the services.

Renewing Your Subscription: You can renew your Azure for Students subscription by signing up again for the offer on the Azure for Students website. This should give you access to another $100 credit if you're still a student.

Upgrading if Necessary: If you don’t qualify for renewal, or your credits have expired, you may want to consider upgrading to a pay-as-you-go subscription. You can do this by contacting Azure Support for assistance.

Contacting Support: If you've already submitted a support request and are still waiting, I recommend checking the Azure portal for updates or reaching out again to inquire about the status of your request.

Check for Account Issues: If you're still unable to access your account, you may need to check if there are any issues with sign-in or other settings on your Microsoft account, as this can sometimes affect your access.

I hope this helps you get back on track with your Azure for Students account! If you have other questions, feel free to ask.

References:

Azure for Students Offer

Renew Azure for Students Subscription

Upgrade Azure Subscription

Contact Azure Support

Answer 1

Si tu cuenta de Azure para Estudiantes ha sido inhabilitada porque han pasado los 12 meses, necesitarás renovarla. Puedes hacerlo accediendo al sitio web de Azure para Estudiantes y registrándote nuevamente para la oferta. Antes de tu aniversario, deberías recibir correos electrónicos recordándote que debes renovar. Si has enviado una incidencia y aún no has recibido respuesta, te recomendaría seguir intentando contactar al soporte de Azure para obtener asistencia más rápida.

Recuerda que si no renuevas tu suscripción después de 12 meses, tus productos desplegados serán desactivados y no podrás acceder a ellos. Tienes 90 días después del final de tu suscripción gratuita para actualizar a una suscripción de pago por uso si decides continuar utilizando Azure.

References: