Windows Update error 0x80070002 after retry

mohamed abdo 20 Reputation points
2026-02-13T17:45:03.83+00:00

Hello,

I am facing a problem with Windows Update.

Error code: 0x80070002 (sometimes also 0x8024043d).

The issue appeared when trying to install update KB5077181.

Steps I already tried:

  • Renamed SoftwareDistribution and catroot2 folders.
  • Restarted Windows Update services.
  • Ran the Windows Update Troubleshooter.
  • Checked system date and time (they are correct).

Unfortunately, the problem still persists.

Could you please advise on how to fix this issue or provide an official solution?

شكراً لكم،

أنا أواجه مشكلة في تحديثات ويندوز برقم الخطأ 0x80070002 (وأحياناً 0x8024043d) أثناء محاولة تثبيت التحديث KB5077181.

جربت بالفعل إعادة تسمية مجلدات SoftwareDistribution و catroot2، وإعادة تشغيل خدمات التحديث، وتشغيل أداة الإصلاح، والتأكد من ضبط التاريخ والوقت بشكل صحيح، لكن المشكلة مازالت موجودة.

أرجو المساعدة أو توفير حل رسمي من مايكروسوفت.

Windows for home | Windows 11 | Windows update
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