Unable to download Games purchased from Microsoft store

Ram krishna.k 0 Reputation points
2026-02-13T11:03:28.6933333+00:00

Hello Team,

I purchased GTA 5 from Microsoft store but the download speed is very slow from past 15 hours it just 25 percent.

Please resolve this issue.

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  1. AI answer

    2026-02-13T11:03:39.93+00:00

    If you are experiencing slow download speeds for games purchased from the Microsoft Store, there are several troubleshooting steps you can take to potentially resolve the issue:

    1. Remove Bandwidth Limit:
      • Go to Settings > Windows Update > Advanced Options > Delivery Optimization.
      • Under Download Options, select Percentage of measured bandwidth and uncheck any limits.
    2. Disable Metered Connection:
      • Navigate to Settings > Network & Internet > select your connection and ensure Metered Connection is turned off.
    3. Reset Microsoft Store Settings:
      • Go to Settings > Apps > Installed Apps, find Microsoft Store, click on the three dots next to it, and select Advanced Options. Then choose Reset.
    4. Re-register Microsoft Store:
      • Open PowerShell as an administrator and run the command:
        Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}.
      • Restart your computer afterward.
    5. Check Firewall or Proxy Settings:
      • Ensure that your firewall or proxy settings are not blocking the Microsoft Store endpoints required for downloading.

    By following these steps, you should be able to improve your download speeds from the Microsoft Store. If the problem persists, consider checking your internet connection or contacting Microsoft support for further assistance.


    References:

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