I am not able to see my Badge nor the certificate for AZ-400 exam which I have cleared.

Vicky Kumar Sinha 20 Reputation points
2026-02-13T09:52:42.7866667+00:00

Under the credentials tab I'm not able to see my certificate and Badge which I have passed for AZ-4oo exam

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Julian Sharp 44,031 Reputation points
2026-02-13T11:30:50.3566667+00:00

Exams are not certifications. The AZ-400 exam is only part of the requirements for the Azure DevOps Engineer Expert certification. You must also hold an active Azure Administrator or Azure Developer Associate certification.

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  1. AI answer

    2026-02-13T09:52:50.53+00:00

    If you are unable to see your badge or certificate for the AZ-400 exam in the credentials tab, there are a few steps you can take to troubleshoot this issue:

    1. Confirm Your Login Account: Ensure that you are signing in to the correct Microsoft Learn profile. If you have multiple accounts, you may be logged into the wrong one. Check the email associated with your account to ensure it matches the one used for the exam.
    2. Check Credential Requirements: Make sure you have met all the requirements for the AZ-400 certification. Sometimes, if there are additional exams required, you won't receive the certificate until all necessary exams are passed.
    3. Review Your Certification Dashboard: You can access your Certification Dashboard to see if your certificate is listed there. If it is not visible, it may indicate an issue with your exam record.
    4. Contact Support: If you still cannot find your badge or certificate, consider reaching out to Microsoft Credentials Support for assistance. They can help verify your account and resolve any issues regarding missing credentials.

    It may take some time for the support team to respond, so be patient while waiting for their assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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