copilot issue

Shebin 0 Reputation points
2026-02-13T07:48:48.0066667+00:00

Copilot credits were purchased to use an agent deployed in sharepoint but when the end users are accessing the agent ,it is asking for copilot 365 license

Microsoft Copilot | Microsoft 365 Copilot | Development
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  1. AI answer

    2026-02-13T07:48:56.1233333+00:00

    It seems that the issue you are encountering is related to licensing requirements for using agents in SharePoint. Even though you have purchased Copilot credits for the agent, end users still need to have a Microsoft 365 Copilot license to access the agent functionalities. This is because the Microsoft 365 Copilot Chat is available at no additional cost for users with a Microsoft 365 or Office 365 subscription, but it requires the appropriate licensing to utilize agents that incorporate your organization’s data.

    Make sure that the end users have the necessary Microsoft 365 Copilot licenses assigned to their accounts to avoid any access issues when trying to use the agent in SharePoint.

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