mic not working

Parris G 0 Reputation points
2026-02-13T03:05:50.6033333+00:00

I have a pair of old school beats with the wire and the volume mid wire. I can normally use them on the computer with no issues. Now I'm nt able to access the mic. The head phone speakers work great .

What am I doing wrong? Should I get a new external mic and plug it in separately?

Windows Insider program | Windows Insider preview | Input, touch and mouse
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  1. AI answer

    2026-02-13T03:06:29.5566667+00:00

    It sounds like your microphone is not being recognized by your computer, even though the headphone speakers are functioning properly. Here are a few troubleshooting steps you can try:

    1. Check Connections: Ensure that the headphone jack is fully inserted into the audio port. Sometimes a loose connection can cause the microphone to not work.
    2. Device Settings: Go to your computer's sound settings and check if the microphone is enabled. You can access this by right-clicking the sound icon in the taskbar and selecting "Sounds" or "Sound settings". Make sure the correct input device is selected.
    3. Update Drivers: Ensure that your audio drivers are up to date. You can do this through the Device Manager by expanding the "Audio inputs and outputs" section and checking for driver updates.
    4. Test on Another Device: If possible, test your Beats headphones with a different device to see if the microphone works there. This will help determine if the issue is with the headphones or your computer.
    5. External Microphone: If the above steps do not resolve the issue, you might consider using an external microphone as an alternative solution.

    If the problem persists after trying these steps, it may be worth looking into getting a new external microphone.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. CrazyKats 19,245 Reputation points Volunteer Moderator
    2026-02-13T03:15:39.7366667+00:00

    Hi,

    When you are using the headset go

    to Settings, System, Sound and test

    the microphone.

    I have the same type of headset and

    it works fine.

    Also what Insider build and Channel are you in?

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