Apps not automatically updating for all users

Antonecchia, Dominic 0 Reputation points
2026-02-13T00:19:02.2666667+00:00

Our apps are not automatically updating for all users after a release. Users having to manually update in order to receive latest versions. This has been the case for the last few updates. The first one was a manager error where the mandatory update date was set months in the future. Since fixing that issue we have failed to have all platforms updating automatically. We created new flight packages on top of the latest milestone for our app, and I am still receiving feedback that users are performing manual updates.

Microsoft Partner Center | Other
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  1. AI answer

    2026-02-13T00:19:09.81+00:00

    It sounds like there may be issues with the app update settings or configurations within your environment. Here are a few points to consider:

    1. App Update Cadence: Ensure that the app update cadence is correctly set in the Business Central administration center. Internal and delegated environment administrators can configure this to allow apps to update automatically with every major update or with every major and minor update.
    2. Manual Update Checks: Users can manually check for updates through the app management settings. If users are still required to perform manual updates, it might indicate that the automatic update settings are not functioning as intended.
    3. Version Compatibility: When you create new flight packages, ensure that they are compatible with the versions of the app that users currently have installed. If the app is not compatible with the user's version of Business Central, they may not receive the updates automatically.
    4. Error Handling: If there are any errors during the update process, these should be reviewed to identify any underlying issues that may prevent automatic updates from occurring.
    5. Feedback Loop: Continue to gather feedback from users to identify patterns or specific issues that may be affecting their ability to receive updates automatically.

    If these steps do not resolve the issue, consider reaching out to Microsoft support for further assistance in diagnosing the problem.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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