Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Tenant reactivation due to inactivity AADSTS5000225
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Daniel Main
0
Reputation points
I get this error:
Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: e273855e-f251-4bdc-9944-800d028b0b00 Correlation ID: <PII REMOVED> Timestamp: 2026-02-12 11:04:53Z
My tenant id is: <PII REMOVED>
I get also this error after trying to access: https://portal.azure.com/80466e5d-6b18-4a8a-8e0f-1ab8ccac4daf
Please help,
Regards,
Daniel
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator2026-02-12T13:34:23.86+00:00 Hello Daniel Main
Thank you for reaching out to Microsoft Q&A.
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please provide the requested details for further assistance via private message:
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Shubham Sharma 17,930 Reputation points Microsoft External Staff Moderator
2026-02-23T09:23:29.45+00:00 Could you please provide an update into Private message?
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