LTSC Office OneNote unable to sort pages

Shona Ward 0 Reputation points
2026-02-11T17:04:21.41+00:00

Hi

I have Office LTSC Professional Plus 2021 (a 5yrs license via Groupon)

I was happily using OneNote until today when the version I had installed on my PC stopped working.

I upgraded to the LTSC Onenote version but now I cant sort my many pages - Apart from sorting them manually, any ideas as to how I can fix this please?

Cheers

Moved from: Microsoft 365 and Office | OneNote | For home | Windows

Microsoft 365 and Office | OneNote | For business | Other
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  1. AI answer

    2026-02-11T17:04:30.17+00:00

    It seems you are experiencing issues with sorting pages in OneNote after upgrading to Office LTSC Professional Plus 2021. Unfortunately, the context provided does not include specific troubleshooting steps for sorting pages in OneNote or any known issues related to this functionality in the LTSC version.

    You might want to check if there are any updates available for OneNote or consult the official Microsoft support resources for further assistance. Additionally, consider reaching out to Microsoft support directly for help with your specific issue.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Phoebe-N 10,685 Reputation points Microsoft External Staff Moderator
    2026-02-12T13:43:58.88+00:00

    Hello @Shona Ward

    Welcome to the Microsoft Q&A Community! 

    Office LTSC Professional Plus 2021 is activated through Volume License Keys distributed only to large groups, companies, or organizations like schools or workplaces. If you've purchased the product key separately from a third-party retailer, you should contact the seller to return it or request a replacement or assistance, as the LTSC edition of Office is not intended for personal use.  For consumer versions, you should download or buy a product key for Office editions like Home 2024, Home & Business 2024, or Office 365. 

    I hope the given information is clear and help you reach out to the proper support system. 

    If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

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