Azure for students verification issue- Pamukkale University

Question

Azure for students verification issue- Pamukkale University

CEMAL GEMI 0

Hello, I am a student at Pamukkale University in Turkey. I am trying to access the Azure Dev Tools for Teaching portal to obtain a windows license for my academic studies. However, despite using my official university email address, I consistently receive the "Identity cannot be verified" error. I have already tried using an incognito window and clearing my browser cache, but the issue persists. Could you please help me verify my academic status?

Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator

2026-02-11T11:01:51.88+00:00

Hello CEMAL GEMI

Thank you for reaching out to the Microsoft Q&A forum.

It sounds like you’re having a frustrating time trying to verify your academic status for the Azure Dev Tools for Teaching portal with your university email. Here are a few possible steps you can take to resolve the “Identity cannot be verified” error:

Double-Check Your Email: Make sure that the email address you’re using is indeed your official university email and is correctly entered when prompted. Sometimes a simple typo could cause issues.

University Eligibility: Ensure that Pamukkale University is indeed listed as an eligible institution for this program. If the university does not have a contract with Microsoft, you may need to explore alternatives.

Use GitHub Account: If you're unable to sign up or verify through your university email, consider using the GitHub Student Developer Pack to register. This might allow you to bypass the verification issue. You can follow these steps:

Sign in with GitHub on the Azure sign-in page.

Ensure your university email is listed and set as the primary email in GitHub settings before proceeding with the Azure verification.

I hope one of these options helps you regain access! If you need more information or if the problem persists, feel free to ask. Good luck!

Your answer

Siva shunmugam Nadessin 10,905 Reputation points Microsoft External Staff Moderator

2026-02-11T11:01:51.88+00:00

Hello CEMAL GEMI

Thank you for reaching out to the Microsoft Q&A forum.

It sounds like you’re having a frustrating time trying to verify your academic status for the Azure Dev Tools for Teaching portal with your university email. Here are a few possible steps you can take to resolve the “Identity cannot be verified” error:

Double-Check Your Email: Make sure that the email address you’re using is indeed your official university email and is correctly entered when prompted. Sometimes a simple typo could cause issues.

University Eligibility: Ensure that Pamukkale University is indeed listed as an eligible institution for this program. If the university does not have a contract with Microsoft, you may need to explore alternatives.

Use GitHub Account: If you're unable to sign up or verify through your university email, consider using the GitHub Student Developer Pack to register. This might allow you to bypass the verification issue. You can follow these steps:

Sign in with GitHub on the Azure sign-in page.

Ensure your university email is listed and set as the primary email in GitHub settings before proceeding with the Azure verification.

I hope one of these options helps you regain access! If you need more information or if the problem persists, feel free to ask. Good luck!