Student account unable to access Azure and download MS Visio and Project

RAGHUNATH SHAMMANNA 0 Reputation points
2026-02-11T05:51:46.6833333+00:00

Purdue Student account unable to access Azure and download MS Visio and Project
Azure log in : [Removed PII]@kaplanstudent.onmicrosoft.com

Purdue email : [Removed PII]@student.purdueglobal.edu
When try to login Azure and downlaod Visio or project getting Error as Unable to confirm your university ID. Please assist.

Thanks

Microsoft 365 and Office | Visio | For education | Windows
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  1. Vincent Choy 11,260 Reputation points Volunteer Moderator
    2026-02-11T06:10:32.5+00:00

    Have you tried checking with the University IT Admin?

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  2. AI answer

    2026-02-11T05:51:56.1166667+00:00

    It seems that the issue you are experiencing with accessing Azure and downloading Microsoft Visio and Project may be related to the verification of your university ID. Since you are trying to log in with an account that is not associated with the university's domain, you might need to create a Microsoft account using your Purdue email address or ensure that your account is linked correctly.

    Here are some steps you can take to resolve the issue:

    1. Create a Microsoft Account: If you haven't already, create a Microsoft account using your Purdue email address (e.g., ******@student.purdueglobal.edu). This is essential for accessing Azure Dev Tools for Teaching.
    2. Check Domain Association: Ensure that your Purdue email domain is recognized under the Azure Dev Tools for Teaching program. If your account is under a different domain (like kaplanstudent.onmicrosoft.com), it may not have access.
    3. Contact Support: If you continue to face issues, consider reaching out to Microsoft support for assistance. You can use the resources listed in the Azure Education Hub for further help.

    Following these steps should help you in resolving the access issue and allow you to download the necessary software.


    References:

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