My Microsoft account is trapped in an orphaned Microsoft Entra tenant.

Brian Lowe 0

My Microsoft account is trapped in an orphaned Microsoft Entra tenant.

I cannot assign Global Administrator, cannot leave the organization,

and cannot delete the tenant.

Microsoft Teams is stuck in a login loop.

I am also unable to create a support incident due to portal errors.

Please remove my account from the tenant or delete the tenant.

.

[Moderator edit: Changed tags: Azure | Artifact Signing ]

Rukmini 43,915 Reputation points Microsoft External Staff Moderator

2026-03-13T17:50:04.8166667+00:00

Hello Brian Lowe

Since none of the Global Administrators currently have access, this qualifies as a tenant lockout scenario. To resolve this, we will need to engage the Data Protection team by raising a support ticket to help restore your access.

To proceed, I will need a few details from you. As this information contains Personally Identifiable Information (PII), please share the following details private messages

Please send me the detail via private message.

We can then connect offline to discuss further and assist you in resolving this issue.

Your answer