Azure account locked

Question

Sirisha Modukuru Akella 0

Hello,

I haven't been in my azure account for some time now. But it is locked when I tried to login. Please help to reset the account for me.

Thanks

Sirisha

Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator

2026-02-09T20:06:16.6+00:00

Hello Sirisha Modukuru Akella, Please share the error details you are getting when you try to login to Azure account, thanks

1 answer

Bharath Y P 10,610 Reputation points Microsoft External Staff Moderator

2026-02-09T20:06:16.6+00:00

Hello Sirisha Modukuru Akella, Please share the error details you are getting when you try to login to Azure account, thanks

Answer 1

To reset your locked Azure account, you can follow these steps:

If you are the only global admin on the account, you should contact the Azure Data Protection team at +1 866-807-5850 for assistance.
If you have another global admin in your organization, they can help you reset your account access by logging into the Azure portal and managing your account settings.
If you are part of a company tenant, you can also find the support phone number for your region at the Microsoft 365 admin support page and ask to be transferred to the Azure Data Protection team.

If you need further assistance, please reach out to Microsoft Support directly for help with your account recovery.