Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Sign-in failed Error code: interaction_required
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 61%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Muhammed Shahul S
0
Reputation points
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 080dafa8-e0f4-4141-9891-a9e76efc4400 Correlation ID: 019c3ddd-ab0b-7177-a47f-205c79205ee2 Timestamp: 2026-02-08 15:27:43Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-02-09T02:30:23.03+00:00 Hello Muhammed Shahul S,
To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):
- Tenant ID or affected user's mail
- Contact email address
- Contact phone number with country code
- Country
- Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator
2026-02-16T13:25:28.0033333+00:00 Hello Muhammed Shahul S,
Could you confirm whether the issue resolved or still have further queries on this? Please share requested details in
Private messagestab to proceed further
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