I have no sound. using windows 10

Mae Brown 0 Reputation points
2026-02-05T14:38:51.7233333+00:00

I have no audio. Currently using Windows 10. I had sound when last signed in. Now nothing.

Microsoft Edge | Audio and video playback | Windows 10
0 comments

2 answers

Sort by: Newest
Most helpful Newest Oldest
  1. DaveM121 932.6K Reputation points Independent Advisor
    2026-02-05T15:19:58.04+00:00

    1

    Open the Settings App.

    Go to Update & Security - Troubleshoot

    Click Additional Troubleshooters

    Run the Playing Audio and Recording Audio Troubleshooters from there to see if that can find and fix the problem.

    2

    If not, go to the support page fro oyur PC on the manufacturers website, then from there, download and re-install (not update) the version of HD Audio drivers and Graphics drivers they provide.

    If you have any difficulty locating that support page, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

    Was this answer helpful?

    0 comments

  2. AI answer

    2026-02-05T14:39:04.93+00:00

    If you are experiencing no sound on your Windows 10 device, here are some troubleshooting steps you can follow:

    1. Check Audio Services: Ensure that the Windows Audio and Windows Audio Endpoint Builder services are running. You can do this by searching for "services" in the Start menu, then finding these services and making sure they are started.
    2. Device Manager: Open Device Manager and check if your audio drivers are installed and functioning correctly. If you see any warning signs next to your audio devices, you may need to update or reinstall the drivers.
    3. Troubleshoot Audio: Use the built-in audio troubleshooter. Go to Settings > System > Troubleshoot > Other troubleshooters, and run the Playing Audio troubleshooter.
    4. Reinstall Audio Drivers: If the above steps do not resolve the issue, you can try uninstalling the audio device from Device Manager and then reinstalling it. Make sure to not select "Delete the driver software for this device" when uninstalling.
    5. Check Connections: If you are using external speakers or headphones, ensure they are properly connected to the correct ports.
    6. Restart Your Computer: Sometimes, simply restarting your computer can resolve temporary issues.

    If these steps do not help, consider checking the manufacturer's website for specific audio drivers for your system model.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.