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How to fix Sign in/sign up error to Azure Portal - free account :Sign-in failed Error code: interaction_required
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Kani Pillay
0
Reputation points
I get the error :
Sign-in failed
Error code: interaction_required
Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: d6043d86-cd70-4ad1-a246-88b808ec8d01 Correlation ID: 019c2d77-86e5-7624-a0bb-0d0748de57cd Timestamp: 2026-02-05 11:02:11Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-02-05T11:29:38.5066667+00:00 Hello Kani Pillay,
Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
-
Rukmini 43,915 Reputation points Microsoft External Staff Moderator
2026-02-05T11:58:03.32+00:00 Hello @Kani Pillay
As mentioned over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.
https://portal.azure.com/TenantID(Please check private messages)And you will be able to access Azure portal.
If the resolution was helpful, kindly take a moment to click on
and click on Yes for was this answer helpful. And, if you have any further query do let us know.
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