fix update problem

Brian Womersley 0 Reputation points
2026-01-31T09:04:41.75+00:00

Every time i start my desk top computer my google updates are disabled with error code 0x80070422 i have to to go to services and reset them to automatic, also if i put my computer on sleep mode they reset back to disabled. i have looked as to why? also i have contacted my Antivirus provider Norton 360 regarding firewall being too agressive answ was not us? do you know why and how to fix, to prevent going to services- windows + R services and rest every time i start up my computer

Windows for home | Windows 10 | Desktop, Start, and personalization | Start Menu
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  1. AI answer

    2026-01-31T09:04:53.6533333+00:00

    The error code 0x80070422 typically indicates that a service is disabled or not running. In your case, it seems that the service related to Google updates is being set to disabled every time you start your computer or put it to sleep. Here are some steps you can take to potentially resolve this issue:

    1. Check Service Startup Type: Ensure that the service related to Google updates is set to "Automatic". You can do this by:
      • Pressing Windows + R, typing services.msc, and pressing Enter.
      • Finding the service related to Google updates, right-clicking it, and selecting "Properties".
      • Setting the "Startup type" to "Automatic".
    2. Check for Conflicting Software: Sometimes, third-party antivirus or firewall software can interfere with system services. Since you've already contacted Norton 360 and they indicated it’s not their issue, you might want to temporarily disable it to see if that resolves the problem.
    3. Run Windows Update Troubleshooter: This built-in tool can help identify and fix issues with Windows Update services. You can access it through Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
    4. Check Group Policy Settings: If you're using Windows 10 Pro or Enterprise, check if there are any Group Policy settings that might be disabling the service. You can access the Group Policy Editor by typing gpedit.msc in the Run dialog.
    5. Registry Edit (Advanced): If you're comfortable with editing the registry, you can check the registry settings for the service. Make sure that the service is not set to disabled in the registry. Be cautious when editing the registry, as incorrect changes can affect system stability.

    If these steps do not resolve the issue, consider seeking further assistance from Microsoft support or a professional technician.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Ramesh Srinivasan 88,100 Reputation points Independent Advisor
    2026-01-31T09:42:56.51+00:00

    Hi Brian,

    To determine which process is turning off the Google update services, you can try a clean boot.

    A clean boot is the process of starting Windows without loading any third-party applications or services.

    Reference: https://support.microsoft.com/en-us/kb/929135

    Launch msconfig.exe.

    On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.

    Enable the check boxes for the Google update services.

    User's image

    Select Apply. Click OK, and restart Windows.

    If the problem doesn't happen in the clean boot mode, follow the instructions under the paragraph "How to determine what is causing the problem after you do a clean boot" to narrow down the issue.

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