An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
To resolve the issue of your Microsoft Office showing as unlicensed, you can follow these steps:
- Remove Office Credentials:
- Open the Credential Manager from the Start menu.
- Go to Windows credentials and look for any credentials related to MicrosoftOffice16. If found, remove them.
- Close the Credential Manager.
- Go to Settings > Accounts > Access work or school. If your account is listed there but is not the one you use for Office, disconnect it.
- Restart your device and try activating Office again.
- Edit the Identity Registry Value:
- Open Registry Editor by typing
regeditin the Start menu. - Navigate to
HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity. - Right-click the Identities folder and delete it.
- Restart your device and try activating Office again.
- If the issue persists, create a new DWORD value named
NoDomainUserand set its value to 1.
- Open Registry Editor by typing
- Check Software Protection Platform:
- Ensure that the Software Protection Platform registry entry is present and has the correct permissions. If missing, you may need to export it from a working device and merge it into your registry.
- Reinstall Office:
- If the above steps do not work, consider uninstalling Office completely and then reinstalling it from your Microsoft account dashboard.
These steps should help you resolve the licensing issue with your Microsoft Office. If you continue to experience problems, you may need to contact Microsoft support for further assistance.
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