Looking for Nvidia GTX 980M driver installation for Surface Studio AIO GEN 1 upgraded

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Looking for Nvidia GTX 980M driver installation for Surface Studio AIO GEN 1 upgraded

Marilyn Hedlund 0

Surface Studio AIO Gen 1 was partially updated when sent into Microsoft for repair. Microsoft changed the motherboard so the NVMe was removable like Gen 2 but is still identified as a Gen 1 machine. The NVMe dies and had to be replaced, on a new install I am not getting the NVIDIA driver version 30.0.14.7212 but an older 27.... driver. The NVIDIA driver I need is no longer in the Microsoft catalog. Looking for this driver installation.

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Marilyn Hedlund 0

I cannot get the driver from NVIDIA, I understand it was a special driver from Microsoft for the updated GEN 1 Surface Studio AIO

S.Sengupta 32,021 Reputation points MVP Volunteer Moderator

2026-01-29T06:28:30.09+00:00

NVIDIA driver version 30.0.14.7212 was released exclusively by Microsoft for the first-generation Surface Studio with the upgraded graphics board. Since this driver has been removed from the public catalog, you'll need to either contact Microsoft Support directly to request it or find an archived Surface driver package that includes it. I have escalated your problem to Microsoft. Kindly use the Feedback app to report the same. Thank You.
Marilyn Hedlund 0 Reputation points

2026-01-29T21:41:50.4133333+00:00

Thank you very much for your response, I appreciate the escalation on your part.
Marilyn Hedlund 0 Reputation points

2026-01-29T21:44:25.1466667+00:00

Can you tell me where feedback button is to escalate?
S.Sengupta 32,021 Reputation points MVP Volunteer Moderator

2026-02-01T22:59:19.68+00:00

Open Feedback Hub app to report or, suggest a problem.
Marilyn Hedlund 0 Reputation points

2026-02-02T01:13:03.6866667+00:00

Thanks, sorry I thought there was a feedback button for this website.