Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
How to unblock my Azure tenant
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Modhaffer Rahmani
0
Reputation points
I am learning AI and I needed bing image search to create a data set for an example. When I logged in I found that my tenant was blocked due to inactivity and I want to know how to unblock it.
This is the error message I am getting.
Sign-in failed Error code: interaction_required Error message: interaction_required: : This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 9732f3de-2ffe-4245-bcce-4ab329357600 Correlation ID: 019c064e-6565-7e4e-bcc6-41d4cea9802a Timestamp: 2026-01-28 20:32:08Z
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator2026-01-28T21:06:27.4766667+00:00 Hello Modhaffer Rahmani,
To assist you further, we need some additional information. As this involves Personally Identifiable Information (PII), please share the following details with us via private message only (do not post publicly):
- Tenant ID or affected user's mail
- Contact email address
- Contact phone number with country code
- Country
- Correlation ID from the recent failure
- Timestamp from the recent failure
- Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
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