My azure cloud account tenant has been blocked due to inactivity . I want to unblock it

prasad suryavanshi 0

My account has been blocked tell me process to unblock itScreenshot 2026-01-28 095815.png

JimmySalian-2011 45,976 Reputation points Volunteer Moderator

2026-02-06T16:20:18.2+00:00

Hi,

This is due to the tenant inactive for considerable amount of time and this error is observed please check the following link and take action as per the requirement - https://learn.microsoft.com/en-us/entra/fundamentals/inaccessible-tenant

Hope this helps.

JS

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VEMULA SRISAI 13,980 Reputation points Microsoft External Staff Moderator

2026-02-06T17:54:41.3033333+00:00

Hello prasad suryavanshi,

The error message you are seeing indicates that your tenant has been inactive for more than 200 days after the billing cycle, which triggered Microsoft's process to remove inactive tenants. At this stage, the OMS commerce system places a login block AADSTS5000225, Twenty days after this block is applied, the tenant is permanently deleted.

To restore access, the tenant must have been blocked for less than 20 days. After 30 days, the tenant is permanently deleted and cannot be recovered.

We can reactivate your tenant only if it has been blocked for less than 20 days, please share the requested details in private message so that we can reactivate your account.

Once we have the requested details, we can proceed with your account reactivation

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