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While attempting to edit time limit of an application from Microsoft Family Safety, either from Web page or from iOS app, error occurred with message like:
This issue started to happen around 2026-01-26.
Checked browser url, for example: https://account.microsoft.com/family/settings/windows/2587650151833088745/apps/page?appId=x%3Awindowsplt%3A8f183dcd85660dab
Network tab of developer tools shown that only this API call: https://account.microsoft.com/family/api/app-limits/set-custom-app-policy-v3 got a 403 response, all other related calls remain 200 OK, so it seems somehow this particular call didn't get authorized or authenticated properly, can someone from related dev team to take a look?
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 36%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Happening for me as well. Seeing the 403 response in network tab of dev tools. The error occurs on both the mobile app (Android) and browser (Chromium).
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 42%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Agree with the above, tried clearing all Application data in the F12 tools (cookies, cache, local-storage) still 403 forbidden when I do a hard-reload of the page. Started happening about 1 week ago, but it would work sometimes, and as of last night it's been failing almost every time.
Verified that this issue has been resolved by Microsoft around 2026-01-29, even though nobody post any explanation or solution here.
Now the same API call https://account.microsoft.com/family/api/app-limits/set-custom-app-policy-v3 can return 200 OK status code as well, and both web page and iOS app work fine.
Yep working for me too as of at least yesterday the 30th.