Install and activate Office

Miriam Riddles 0 Reputation points
2026-01-27T17:20:22.3933333+00:00

Just before Christmas i purchased a new laptop from Curries, as an extra they gave me a year free Office 365, i have been paying for a few years. The lady put in in for me with the correct keys. Mine had not run out as yet. A couple of weeks ago i am asked to buy a new sub. I have the code but can not find where to place it, help please. Mim

Microsoft 365 and Office | Microsoft 365 Defender | For home | Other
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  1. Marcelo Mendoza 10,740 Reputation points Independent Advisor
    2026-01-27T20:09:24.39+00:00

    Hi Miriam,

    Thank you for reaching out to about your issue with the Microsoft 365. I understand its really frustrating when its not running let me help. To start with this please check your current subscription status click File, select Account and go to Product information. Afterwards you need to verify the new product key be sure its 25 characters and to redeem it sign in to your Microsoft account at https://www.microsoft365.com and go to Microsoft Account, select Services & Subscriptions and Redeem a Product Key or Add a new subscription.

    I hope this answer is helpful if you have further questions feel free to reply back

    Regards,

    Marcelo

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  2. AI answer

    2026-01-27T17:20:33.0033333+00:00

    To redeem your Office 365 code, you can follow these steps:

    1. Open a web browser and go to the Microsoft Office activation page. You can use this link: https://signup.microsoft.com/productkeystart.
    2. Sign in with your Microsoft account that is associated with your Office subscription.
    3. Enter the 25-character product key that you received with your new laptop.
    4. Follow the prompts to complete the activation process.

    If you have any issues, ensure that your current subscription has not expired and that you are using the correct Microsoft account. If you still encounter problems, you may want to contact Microsoft support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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