Second cameo appears during recording on powerpoint

Jacey 0 Reputation points
2026-01-27T12:14:26.7666667+00:00

I have created a cameo window in Powerpoint in the top right via the master however during recording a second cameo appears in the bottom right showing two cameos on the recording. It appears that this is some sort of bug. is there anything i can do to stop this from happening or do i need to use some program other than powerpoint to record a slide show?? Moved from: Microsoft 365 and Office | PowerPoint | For business | iOS

Microsoft 365 and Office | PowerPoint | For home | iOS
0 comments No comments

4 answers

Sort by: Newest
  1. Alex_T 6,395 Reputation points Microsoft External Staff Moderator
    2026-01-28T16:21:22.13+00:00

    Hello Jacey,

    Thank you for reaching out in Microsoft Q&A forum

    I understand how confusing it can be when an extra Cameo appears during recording even though your Slide Master only contains one camera frame.

    Based on current PowerPoint behavior on macOS, when you start Record Slide Show with the camera enabled, PowerPoint automatically adds its own recording camera layer in the bottom-right corner, even if a Cameo is already placed on the Slide Master. This can result in two camera views being captured in the recording, while the slides themselves remain unchanged.

    At the moment, there isn’t a built-in way to keep only the Slide Master Cameo while disabling the recording camera layer. The available workarounds are:

    • Turn off the camera in the recording window before you start recording, which prevents the additional camera from being added, or
    • Record the presentation without PowerPoint’s recording feature and use a separate screen recording tool if you need full control over the camera layout.

    Since this behavior is controlled by the recording experience itself, the best next step is to submit feedback directly from PowerPoint (Help > Feedback > Report a problem) so the product team can review it for future improvements.

    I hope this clarifies why you’re seeing two Cameos and helps you decide the best recording approach going forward.

    Was this answer helpful?

    0 comments No comments

  2. Jacey 0 Reputation points
    2026-01-28T12:29:29.3966667+00:00

    Hi sorry to mislead, I used a MacBook pro for the recording.

    The slide masters do not show any duplicate cameos, they appeared during the recording one by one on some slides but not on others.It is not an education account. Sorry to confuse you.

    Thanks

    Was this answer helpful?

    0 comments No comments

  3. Tina L 12,340 Reputation points Microsoft External Staff Moderator
    2026-01-27T13:19:00.4766667+00:00

    Hello @Jacey,  

    Thank you for reaching out to the Q&A forum! 

    For your situation, to better understand the issue and also test it properly in my own environment, could you please help me with the following information: 

    1. I noticed you tagged your post as iOS. Could you confirm which device you are using when the issue occurs, iPhone or iPad? 
    2. Have you also tested recording on the PowerPoint desktop app (laptop or PC)? 
    3. Could you share a screenshot of the recording screen where the two cameos appear? 
    4. I also noticed that you tagged your question with “education”. May I confirm whether you are using a school/university account (ending with .edu)?

    However, I understand that your recording is important for your studies. If you need an urgent workaround, I found a video tutorial that may help: How to Record PowerPoint Presentation as Video with Face on iPad (tutorial) 

    You can try using Canva, a third‑party tool that supports recording with your camera. You upload your PowerPoint file directly into Canva and present/record from within the app.

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    I will wait for the screenshot and responding from you so that I can research the issue further and test in my environment.   

    Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to identify the root cause and find a solution.   

    Looking forward to hearing from you!


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

    Was this answer helpful?

    0 comments No comments

  4. AI answer

    2026-01-27T12:14:36.4+00:00

    It appears that the issue you are experiencing with the second cameo appearing during recording in PowerPoint may be related to a bug. Unfortunately, the provided context does not contain specific troubleshooting steps for this particular issue with cameos in PowerPoint recordings. However, you might consider the following general approaches:

    1. Update PowerPoint: Ensure that you are using the latest version of PowerPoint, as updates often include bug fixes.
    2. Check Settings: Review your cameo settings in the Slide Master to ensure that there are no overlapping configurations that might cause a second cameo to appear.
    3. Test on Another Device: If possible, try recording the presentation on a different computer to see if the issue persists.
    4. Use Alternative Software: If the problem continues and disrupts your recording, you may want to explore using other screen recording software that can capture your PowerPoint presentation without this issue.

    If the problem persists, reporting it to Microsoft support may also be a good option for further assistance.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.