Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can't Login to my Personal Account
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Ross Loewen
0
Reputation points
Azure.com has locked me out entirely because my personal tenant has expired. Which is fine, I don't need the old tenant, but there is no way for me to delete it or reactivate it so I can use Azure again.
There is no other way for me to get support on this, since I can't log a ticket until I log in. :(
And this Azure account is NOT associated with my work. Every single thing around the Azure login seems to be geared towards work accounts.
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Rukmini 43,915 Reputation points Microsoft External Staff Moderator2026-01-26T11:28:00.44+00:00 Please provide the following details for further assistance via private message:
- Tenant ID
- Correlation ID from the login failure
- Timestamp of the failure
- Subscription ID
- Contact phone number (add +Country code)
- Contact email address
- Email address (affected account)
- Country
- TimeZone
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