Additional Microsoft Defender tools and services that provide security across various platforms and environments
To address the zeus.2020 trojan detected popup on your laptop, follow these steps:
- Use Windows Defender: Since you are in S mode and cannot install third-party antivirus software, you should rely on Windows Defender. Make sure it is enabled and up to date. You can perform a full scan by going to Settings > Update & Security > Windows Security > Virus & threat protection and selecting Scan options to run a full scan.
- Check for Quarantined Items: Sometimes, threats can be quarantined. Check the History tab in Windows Defender to see if the trojan has been detected and quarantined. If it is listed, you can choose to remove it from there.
- Clean Computer Option: If you receive a notification about the trojan, you can use the Clean computer option to remove it quickly. Click on the notification and select Clean computer to initiate the cleanup process.
- Manual File Removal: If the trojan is still present, you may need to manually locate and delete any suspicious files. If you suspect a specific file, right-click on it and select Scan with Windows Defender to check for threats.
- Remove Unwanted Software: If you have recently installed any software that you do not recognize or trust, consider uninstalling it. Go to Settings > Apps > Apps & features and remove any suspicious applications.
- Submit Files for Analysis: If you are unsure about a file, you can submit it for analysis to Microsoft for further assistance.
If these steps do not resolve the issue, consider seeking help from Microsoft support or a professional technician.
References:
- Endpoint Protection client frequently asked questions
- Troubleshoot Windows Defender or Endpoint Protection client
- Unwanted software
- Trojans
- How to remove potentially harmful software
- Prevent malware infection
- Microsoft Defender Antivirus
- Microsoft Safety Scanner
- Troubleshoot problems with detecting and removing malware